Shipping Policy

Thank you for choosing Paw Ready for your pet’s oral care needs. We are committed to providing a transparent and reliable shipping experience. Please review our policy below:

Order Processing

• Orders are processed within 1–2 business days (excluding weekends and holidays) after payment confirmation.
  

• You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
  

• Tracking updates may take up to 48 hours to become available.
  
  

Shipping Options & Delivery Times

We currently ship to the United States. Shipping costs are calculated at checkout based on weight and destination.

• Standard Shipping (USA): 5–7 business days
  

• Expedited Shipping (USA): 2–3 business days
  
  

Delivery times are estimates and may vary due to carrier delays, weather, or peak seasonal demand.

Flat Fee Shipping

We offer flat rate of $5.00 standard shipping within the continental United States. This is automatically applied at checkout.

P.O. Boxes

Orders to P.O. Boxes are shipped via USPS. Please select USPS as your preferred option at checkout.

Shipping Addresses

• United States: 483 Heartland Drive, Unit A, Sugar Grove, IL 60554
  

Lost or Damaged Packages

• If your package is lost in transit, please contact us at info@pawready.com with your order number. We will work with the carrier to resolve the issue.
  

• If your order arrives damaged, email us at info@pawready.com within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund.
  

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. If an order is returned due to an incorrect or undeliverable address, the customer will be responsible for reshipping costs.

Contact Us

For any shipping-related questions, please reach out to us:
📧 Email: info@pawready.com
📞 Phone: 905-833-5122 x225